CITIZEN ASSISTANCE SOLUTION
Monet 311
Monet 311 is the Citizen Help Module that manages services provided by the Municipality. This comprehensive system facilitates the creation, approval, invoicing, disbursement, and payment of municipal services. It integrates with Accounts Receivable (A/R) and Government Financial Systems (GFS), enabling real-time payment registration and accounting entries without batch interfaces—all within a single platform.
- User restrictions by department and/or service.
- Approval workflows with conditional rules and specific actions.
- Service creation for Citizens, Non-Profit Entities, Government Entities, and other organizations.
- Fixed or variable pricing structures.
- Flexibility and adaptability to client needs.
- Multi-window functionality for concurrent task management.
About Monet 311
Discover the key features, competitive advantages, and how our solution adapts to your specific needs.
What is Monet 311?
Monet 311 is a module for creating and managing municipal services, fully integrated with Monet GFS for seamless end-to-end processing.
Who can use Monet 311?
Citizens, Non-Profit Entities, Government Entities, and other organizations.
How are requests handled in Monet 311?
Requests are processed through customizable approval workflows that digitalize required documents and trigger specific actions.
Does Monet 311 support services with variable costs?
Yes, the system allows setting fixed or variable costs without process limitations.
Can I work across multiple screens without closing the current one?
Yes, you can launch new windows while keeping your active workspace open.
